A Framework for a Crowdsourced Creation of Smart City Wheels

Benchmarking different components of a smart city is a fundamental process for its aimed improvement. Although solutions to this problem have already been proposed, all of them are difficult to be concretely put in place in cities nowadays. This article proposes a framework able to simplify this task through the inclusion of different stakeholders in the process, thanks to crowdsourcing and fuzzy surveys. The presented framework provides potential improvements with respect to a reference framework for what concerns availability of data, citizen inclusion in city decision-making processes and completeness of results.