Authenticating Motor Insurance Documents using QR Codes

In Jamaica there has been a significant rise in the level of fraudulent activities over the years relating to the forging of insurance cover notes and certificate papers. To address this problem, this research presents a quantitative case study aimed at authenticating and verifying these paper-based insurance document templates. The approach applied the use of a 2D barcode authentication scheme known as Quick Response (QR) Codes within to support the authentication and verification points for such insurance papers. In the context of the local insurance market, as far as we know this is the first research study conducted within Caribbean regional institutions as it relates to the security of the digitization of insurance documents. In conducting this proof of concept study our delimitation is that we do not seek to support any continuous online and network-access as forms of real time communication for the security of these digital insurance documents, as that would be the subject to a larger enterprise wide study on the issue and in of itself represents independent ongoing work.