An Actor Based Simulation Driven Digital Twin For Analyzing Complex Business Systems

Modern enterprises aim to achieve their business goals while operating in a competitive and dynamic environment. This requires that these enterprises need be efficient, adaptive and amenable for continuous transformation. However, identifying effective control measures, adaptation choices and transformation options for a specific enterprise goal is often both a challenging and expensive task for most of the complex enterprises. The construction of a high-fidelity digital-twin to evaluate the efficacy of a range of control measures, adaptation choices and transformation options is considered to be a cost effective approach for engineering disciplines. This paper presents a novel approach to analogously utilise the concept of digital twin in controlling and adapting large complex business enterprises, and demonstrates its efficacy using a set of adaptation scenarios of a large university.