Comparative study of competences in higher education students

In essence, students do not know the necessary skills, as well as their training needs required for their entry to the higher level. At present, it is essential to have, at least, the basic skills for digital literacy. In this article, we propose a quantitative and qualitative research about the current situation of the digital competences of new students of the Faculty of Accounting and Administration of the Universidad Veracruzana, as well as an important comparison between educational programs to understand the reality of how is their training in the field of digital knowledge at the lower immediate level of education. A methodology is proposed from the conceptual and theoretical part allowing to carry out the conceptualization, under a deductive process, carrying out the process of conceptualization to the operationalization following the phases of theoretical representation of the concept, specification of the concept for the identification of the dimensions and from each dimension its indicators, resulting in an instrument with validity and reliability that was applied to a stratified sample to identify digital competences in the five evaluated dimensions, all so that, based on the diagnosis, strategies can be generated in Universities to identify the competences of new students and then expand their knowledge about this area, in such a way that it allows them to have information for making decisions regarding the training and qualification to improve their learning processes.