A framework for analyzing and developing dashboard templates for small and medium enterprises

This research proposes a framework for analyzing and developing dashboard templates for small and medium enterprises (SMEs) in order to analyze and visualize data effectively. The research focuses on sale templates because sale is a basic and significant function, and the implementation would be easy for SME users to understand. According to the analysis, the framework comprises four main components which are event/business operation, attribute list, visualization, and dashboard capabilities. The templates are employed by 40 SMEs for 6-9 months. The evaluation of the templates and possible improvements are studied together with benefits and challenges.