Typical-situations aware systems: The conceptual framework and an example of using it in the case of designing and developing a support service for experiential enriching of heritage sites

In this paper we give a stipulative definition of the term “situation” (a reductionist representation of the world seen as being psychological (ψ) and physical (φ) drivable) and we apply it for defining the concepts of visiting-situations tracking system (VSTS) and visiting-situations aware system (VSAS). We use these concepts to treat the hypothetical case of a HERMES service (Heritage Enriching through the Rooting Management of Experience Services) and we conceive a simple solution for designing a VSTS capable to generate the essential data for identifying the objects of a visited site and, at the same time, the attention behavior of a user-visitor regarding the respective objects.