The Role of Internal Knowledge Management Capabilities with the Internet of Things

The administration of knowledge in firms is being reshaped by emerging disruptive technologies, particularly those linked to the Internet of Things. Innovative knowledge management systems that encourage creativity, coupled with an openness in managing information, are essential. This trend is anticipated to amplify a company's capacity to manage knowledge internally, an element critical for fostering innovation. The main aim of this research is to explore the relationships between knowledge management systems, open innovation, and the capabilities for knowledge management and innovation in the current technological landscape. To achieve this, the research employs a structural equation model. Findings indicate that knowledge management systems cultivate open, collaborative environments and tap into both internal and external knowledge streams, thereby strengthening internal knowledge management and driving innovation capabilities. This study also utilizes its findings to highlight significant implications for academics and practitioners and to propose areas for future research.