A Systematic Review of Customised Career Recommender Systems for South Africa

The rise of computers and ICTs decades ago has gradually changed the life of all individuals across the world. With the Internet and technology in career counselling services and resources, both counsellors and clients are positively and negatively affected. With the growing interest in the personalization of services, career recommendations have seen an exponential growth with the technology savvy graduates and unemployed youth. This systematic review therefore focuses on the important role that personalised career recommendation systems play, as well as the various factors that can are used in developing personalized career recommendations in South Africa. This study will assist by providing effective career guidance and personalized recommendations to individuals in different contexts and settings. Google Scholar, IEEE Digital Library, Web of Science and ACM Digital Library were used to search for research publications for a period of ten years, from 2010 to 2020, which focused on personalized career recommendation systems. After the vetting process, a total of 25 articles were selected and presented in this systematic review. The findings of this study show the benefits of using personalised career recommendation systems outweigh the concerns and drawbacks that comes with artificial intelligence founded solutions. Suggestions from this review is to investigate further the link between various digital technologies that can be considered especially in the sphere of the computer's cognitive intelligence.