Analysis of Gartner’s BI&A Capabilities Reports Over a Decade: A Systematic Review Approach

This paper aims to provide a comprehensive summary of available data on the capabilities of Business Intelligence and Analytics Platforms (BI&A) from Gartner’s Magic Quadrant reports. A total of 11 reports published between 2012 and 2022 were selected for analysis. The analysis of the data was conducted through the lens of scientific research and the current state of knowledge in the field of BI&A. The data were primarily processed and structured in a database using Excel, and Power BI was also utilized for data analysis. As all the reports met the same eligibility criteria, they were all included in the systematic review.The findings of the study present the research methods used, the categories of capabilities examined, and the key factors considered in studying BI&A capabilities. Additionally, the review identified key trends in critical capabilities of BI&A and the market trends driving the shift from traditional BI to modern BI, which focuses on a broader range of users, combination of two Mode of analytics and enhances the decision-making process. The review also highlights areas that have garnered more attention from vendors. Furthermore, this study suggests potential paths for researchers and practitioners, that can help organizations derive value from BI&A systems through a comprehensive assessment of BI&A capabilities.