Effects of Quality Factor and Satisfaction on The Acceptance of Online Learning (Adoption Learning Technology)

In recent years, fundamental changes have occurred in the approach to education caused by advances in information and communication technology. Adoption of online learning technology is gaining increasing global attention for a number of reasons. This study aims to explore the complex dynamics between the quality attributes of online learning (System Quality and Service Quality), user Satisfaction (Satisfaction), and Continuance Intention to use (CI) and also pay attention to the factors of Effort Expectancy (EE), Performance Expectancy (PE), Social Influence (SI), Facilitating Condition (FC) and Self Efficacy (SE). The research methodology used in this study began with conducting a literature study on the correlation of the relationship between quality factors and user satisfaction in e-learning in acceptance of technology in e-learning, then a survey was carried out on e-learning users, especially students, then the data was processed statistically using PLS to find a correlation between quality factors and satisfaction in using e-learning. In this study conducted on 318 respondents. The results obtained in this study are that there is a correlation between $ SQ\rightarrow$ Sat, $\mathrm{SrQ}\rightarrow$ Sat, $\mathrm{SQ}\rightarrow\mathrm{EE},\mathrm{EE}\rightarrow\mathrm{PE}$, Sat $\rightarrow\mathrm{CI},\mathrm{PE}\rightarrow\mathrm{CI},\mathrm{FC}\rightarrow\mathrm{EE},\ \mathrm{SE}\rightarrow\mathrm{EE},\mathrm{FC}\rightarrow\mathrm{PE},\mathrm{SI}\rightarrow\mathrm{PE}$ according to the hypothesis that was compiled based on a study of the literature.