Managing Accessibility Requirements in Web Application Development Projects: The Perspectives from Research and the Industry

This paper focuses on the management of accessibility requirements in web application development projects. First, it presents a map that integrates the methods for assessing web accessibility, the factors contributing to accessibility barriers, the consequences of accessibility barriers and the possible solutions for enhancing the accessibility of web applications. Second, it provides insights into industry practices related to every theme in that map and the working knowledge that can help improve the accessibility of web applications. Findings show that applying accessibility standards and using effective evaluation methods and tools help better manage accessibility requirements in web application development projects. Implications for practice are discussed.