User Experience on a Virtual Patient Chatbot for Physiotherapy Student Training

This paper presents user testing findings on a chatbot used to train physiotherapy students in clinical history-taking, and the enhancements made based on the findings. The chatbot takes on the role of a Standardized Patient and offers structured conversations based on scenarios to guide students into an effective flow of questioning. It integrates components of existing technologies such as Google, AWS, and Unity to reduce barriers to its (re)development and acceptance.