The Analysis of Knowledge Management Practices Based on Permanent and Contract Employees in the Organization

This research analyzes knowledge management practices based on differences between permanent and contract employees. This study collects data through interviews and observations related to knowledge management. Respondents consist of permanent and contract employees involved in the organization's knowledge management process. Factors analyzed include access to knowledge, use of information technology, collaboration among employees, and knowledge culture within the organization. The results showed differences in knowledge management practices between permanent and contract employees. Permanent employees tend to have greater access to knowledge and receive more support in terms of information technology. They are also more engaged in collaborative activities and have a more robust knowledge culture. On the other hand, contract employees face limitations in accessing knowledge and have constraints in using information technology. This research provides a better understanding of the differences in knowledge management practices between permanent and contract employees and recommendations for implementing knowledge management within organizations. The implication is important for organizations to pay attention to and overcome these differences to increase the effectiveness of knowledge management at all levels of the organization. Thus, the organization can optimize the knowledge potential of all employees, both permanent and contractual, to achieve competitive advantage and sustainable innovation.