Respinos Health: A Mobile Health App Designed Using User-Centered Design Method to Use with Respinos

Due to the COVID-19, Indonesia has enforced regulations requiring people to monitor their own health at home. Doctor’s assistance is essential, leading to healthcare services utilizing telemedicine platforms. However, existing telemedicine platforms can’t help doctors to directly assess patients using at-home medical instruments connected to an app. To address this gap, a device named Respinos has been developed to capture and transmit patients’ vital data. This data is harnessed by the Respinos Health application, allowing users to comprehend their health status while consulting with doctors. Employing the user-centered design method, Respinos Health is designed to encourage patients to do self-examination using Respinos regularly. The design process started with user research to formulate a list of features, including features with a touch of personalization such as reminder and consultation. It proceeded with prototype creation, encompassing both low-fidelity and high-fidelity prototypes, each tested to get a design that meets the usability goals and user experience goals of Respinos Health, namely easy-to-learn, efficient-to-use, helpful, and engaging. The final result of usability testing for the high-fidelity prototype yielded the following outcomes: 6.63 for SEQ, 98.89% for completion rate, 85.8 for SUS, 6.64 for IMI subscale value/usefulness, and 4.22 for UES-SF.