Optimization of the Airport’s Airbridge Operations and Internal Setting

In this paper we investigate opportunities to enhance the existing operational procedures of airbridge operators. Prior to exploring potential improvements, a simulation model of the Prague Airport north apron infrastructure is developed using AnyLogic simulation software. The primary focus of optimization revolves around human resource allocation. The optimization of airbridge operator processes is achieved through various configurations of the developed simulation model. Comparative analysis with the current operational framework is conducted, followed by a thorough evaluation of the results. Furthermore, recommendations are provided on how to implement such processes in practice to ensure that airbridge operators and necessary equipment are always available in sufficient quantities, thereby achieving the desired quality of aircraft handling. Versatility of the model also allows for future improvement and its application to optimize the configuration of aircraft ground handling processes.