E-Ticketing System to Accelerate Car Terminal Indonesia Port of Tanjung Priok Activities Using Waterfall Method

The implementation of automated gate systems (autogate systems) at ports has become imperative due to regulations set by the Director General of Customs and Excise (Decree No. PER-10/BC/2020). This mandates TSP operators to adopt autogate systems to meet operational standards. IPCC has already introduced autogate systems but required supportive infrastructure, leading to the creation of the ETicket system integrated with CEISA (Customs System). Research, conducted through the waterfall methodology and employing an Enterprise Service Bus (ESB), reveals that this new system eliminates manual input of export documents for each cargo by automating the process through validation with CEISA. It concurrently reduces the announcement time from FTP to APIs. For the future, CEISA needs to furnish cargo counts or lists for the IPCC API to validate cargo quantity, exceeding the count results in announcement rejection. This integrated approach optimizes port operations, offering efficiency and compliance.