Humanizing AI: The Importance of Effective Communication Skills in the Age of Automation

Artificial intelligence (AI) has introduced new opportunities and difficulties to a number of businesses. However, the value of communication skills has been largely ignored in the focus on AI and its capabilities. In the age of AI, communication skills are crucial for allowing human-AI contact, addressing ethical problems, and encouraging effective AI adoption. This research article attempts to highlight the significance of communication skills in these contexts. In order to create AI systems that interact with people, the article first looks at the communication gap between humans and AI and the requirement for effective communication skills. It emphasizes human communication skills' significance in establishing trust with non-technical stakeholders and encouraging adoption of complicated AI concepts. After that, the study explores the ethical issues raised by AI and how strong communication skills are required to solve them. It emphasizes the significance of explaining the potential effects of AI on employment, privacy, and security as well as the necessity for responsible development and implementation of AI systems. The paper also underlines the importance of good communication skills in encouraging the use of AI. It underlines how crucial it is to convince stakeholders and employees of the advantages of AI, win their support, and handle change as AI systems are implemented. This study article emphasizes the crucial value of communication abilities in the era of AI in its conclusion. It highlights the necessity for businesses to understand these abilities are necessary to navigating opportunities and obstacles, and to engage in their development.