Applying the Circular Economy Concept in Sales Management Dashboard at MSMEs Using ERP Systems

This research paper examines the application of the circular economy concept and the development of an integrated sales management system in Micro, Small, and Medium Enterprises (MSMEs) within the leather processing industry in the Sukaregang area, Garut, Indonesia. MSMEs are crucial in supporting the national economy, contributing to production, trade value, and job creation. However, environmental pollution issues associated with MSMEs' leather processing industry, such as turbid water, foaming, and odors in nearby rivers, have posed challenges to sustainable development. The circular economy concept, which aims to extend the life cycle of products and resources, offers a solution to optimize environmental and economic aspects. The circular economy can reduce waste and increase company revenue by adopting circular strategies such as reusing, repairing, and recycling. Furthermore, implementing an integrated sales management system, specifically Enterprise Resource Planning (ERP), can effectively support adopting the circular economy and create an efficient sales process in the leather processing industry. It is necessary to identify the appropriate Key Performance Indicators (KPIs) that apply the circular economy concept and visualize it in the dashboard to monitor all sales business processes and see the performance of sales management. This research contributes to addressing environmental concerns, enhancing sustainability, and improving the sales management performance of MSMEs in the leather processing industry.