Usability Evaluation on Universitas Mercu Buana Jakarta Library Website Using SUS

Usability is the quality assessment of whether a product is suitable for use or must be repaired. The purpose of the research was to determine the level of satisfaction of users of the Mercu Buana University Jakarta library website while using the website. The Library of Mercu Buana University Jakarta has a website that students can access to find the information they need. At present, the website has rarely been used, and usability problems are still encountered. Evaluation of usability on a website is critical so that users of the website can be comfortable when using the website, and the results of the review can be used as a basis for further development. The method used is a quantitative method and uses a questionnaire based on the System Usability Scale. The advantages of this method are that respondents easily understand it, and it does not require many respondents. Still, it is very accurate, and this test can be used to check whether the application has beneficial value. The research data that has been collected produces a level of user satisfaction on the website of 71.56, according to SUS calculations, with the conclusion that the website can be used by users with a few obstacles at points that must be repaired immediately. Recommendations for improvements are given based on input from each respondent who has used the website.