Assessing the Readiness of Jordanian Universities for Implementing Enterprise Resource Planning (ERP) Systems: A Case Study

The adoption of Enterprise Resource Planning (ERP) systems is a critical aspect of managing business processes. However, Higher Education Institutions (HEIs) must exercise caution in implementing such systems to achieve optimal results. Past studies have demonstrated that ERP implementation projects can be arduous and may not deliver the intended benefits. Therefore, ERP providers should evaluate an organization's preparedness and customize their approach to ensure successful implementation. In the context of HEIs in Jordan, it is imperative to assess whether universities are ready and willing to embrace this technology. Consequently, this study seeks to appraise universities' readiness and suitability by conducting a questionnaire survey and categorizing them accordingly, enabling the identification of the most suitable and prepared universities for implementing an ERP system in Jordan.