Understanding the Knowledge, Attitudes, and Perceptions of Indonesian Young Pharmacists Towards Telepharmacy Implementation in Pharmacy Services

Telepharmacy, a pharmaceutical service approach that leverages information and communication technology, has emerged as an essential conduit for improving access to healthcare services in Indonesia, particularly in geographically challenged areas with limited traditional in-person pharmacy services. This study mainly aims to determine young Indonesian pharmacist's knowledge, attitudes, and perspectives on practical telepharmacy implementation. A cross-sectional, observational study utilized a quantitative descriptive model and non-probability accidental sampling. The study involved young pharmacists from several areas of the Special Region of Yogyakarta. Data was gathered via a questionnaire that probed many areas of knowledge, attitudes, and perceptions. The study findings revealed that the young pharmacist's knowledge of telepharmacy technology was moderate (69.92%). Meanwhile, the pharmacist's attitudes about telepharmacy were generally “strongly agree” (79.47%), as were their perceptions (82.83%). In conclusion, young pharmacists moderately understand telepharmacy, but their attitudes and perspectives toward its adoption are overwhelmingly positive. Regarding the study implementation, the findings underscore the potential readiness of Indonesian pharmacist's next generation to adopt and integrate telepharmacy services, highlighting a promising trajectory for expanding healthcare accessibility in remote and underserved regions. Additionally, the positive attitudes and perceptions emphasize the necessity of facilitating further training and infrastructure development to fully harness telepharmacy's benefits in Indonesia.