Voice Controlled Operations and Navigations for e-Commerce

Voice based operations are increasingly being used by the users in their day to day lives and are being used in various sectors for making their lives easier simply by speaking rather than typing keywords. Performing actions using voice is faster and accessible to the users who are not comfortable with the UI of the application. However, there are very few implementations of these voice-controlled systems on the web and e-commerce. This paper presents a browser extension which can be used on various e-commerce sites and get appropriate responses. This tool will allow users to perform human-to-machine interaction, anytime and anywhere using speech recognition and provide ease to the users without using their fingertips. This tool will be a chrome extension (add-on or plugin), that will take voice as an input and will convert it to text, extract meaning from the text, and then perform a wide variety of tasks including the product search, add to cart, in-app navigations, and other operations through speech. This extension will be a combination of technologies, such as automatic speech recognition, text-to-speech service, and natural language understanding, to engage in natural conversational interactions with humans.