Smart Dashboard on an Internet of Things-Based Automatic Water Meter Reading System

Water scarcity and non-revenue water (NRW) are major issues faced by water companies worldwide, with Indonesia ranking fifth in the Asia-Pacific region for the highest NRW value. Reduction of NRW has been a challenging task for water companies due to several reasons. However, the integration of smart dashboard and smart home technologies provides a streamlined and convenient solution for managing water usage and payments. The development of a smart dashboard system that integrates with an automatic water reading device presents several challenges, including the manual recording of water meter readings and handling unpaid customer bills. The implementation of a smart dashboard water meter application has proven to be a beneficial solution for the water company's financial issues, resulting in cost savings from reduced field staff and improving service quality to customers. The results from testing the smart dashboard water meter application have provided concrete evidence of its effectiveness, further supporting its implementation as a solution to water companies' financial issues.