Implementation of Automated Testing Solution for Voice Services

Implementation of automated testing solution as a support in the projects and daily operational activities for voice services is of great importance in the optimization of time and human resources. Given the growing need in the field of telecommunications for maximum availability of the service to the end-user, it is important to have a tool that can perform system control activities as well as the ability to detect errors within network elements. Hrvatski Telekom has integrated one such system into the voice core network, which has several significant advantages for engineers who will improve the quality of service they provide to their customers using such a tool. The paper describes the technical solution of the Voice Automated Testing system as well as its implementation in the live network.