The Impact of Information Technology and Social Network in Knowledge Sharing for Organization Performance (A Case Study Approach)

The Ministry of State-Owned Enterprises' (SOE) Making Indonesia 4.0 program will assess Indonesia's SOE readiness to lead and compete in the industrial 4.0 era. LKBN Antara is one SOE that has implemented knowledge management in its operation. As one of the SOEs that has been implementing knowledge management, researcher trying to configure whether there's an impact in Information Technology (IT) and Social Network in Knowledge Sharing to LKBN Antara's performance. In this research, researcher using structural equation modelling (SEM-PLS) technique and expert evaluation with structured questionnaires. The result was generated from the LKBN Antara's employees. the results showed that social networks have a positive impact on knowledge sharing, and knowledge sharing has a positive impact on organizational performance. However, the impact of information technology on knowledge sharing showed weak relevance. The results showed that social networks have a positive impact on knowledge sharing, and knowledge sharing has a positive impact on organizational performance. However, the impact of information technology on knowledge sharing showed weak relevance.