Overview of Business Hyper-automation

Business hyper-automation has emerged as a new topic with the advancement of AI, machine learning, process automation, sensing technology, blockchain, etc. It starts attracting industry interest as well, as many IT giants are establishing the market of business hyper-automation. By organically combining these technologies, business hyper-automation promises us flexible service delivery, intelligent business scheduling, resilience to unexpected changes, and significant reduction of workforce need. Around this novel concept, we are to discuss the motivation of business hyper-automation and typical technologies employed by it. An outlook to related research topics and the future of hyper-automation is conducted in the end.