WWW and telecommunication collaboration service for Mandarin automatic personal phone book inquire dialogue system

A new WWW based automatic personal phone book inquiry system for Mandarin language users is proposed. The purpose of the system design is to integrate the WWW with flexible telecommunication channels in order to extend personal knowledge databases. Our structure provides a seamless system to connect the WWW, the distributed personal phone book database and the telecommunication service. The user can create and update his personal phone book into the database with a unique user identification number via the WWW. If there is no Web connection available, the user can access the personal account by dialing the automatic personal phone book inquiry system to retrieve pre-stored phone numbers. By taking advantage of the precise stroke number description for Chinese characters, the Mandarin inquiry system responds to spoken requests with high accuracy. Voice activated requests over the telecommunication channel are implemented and are believed to be the most general communication scheme. The design in our research can be extended to many other applications which demand cross platform capability involving collaboration between the Web and the existing telecommunication infrastructure.