The role of information technology and supply chain integration on production cost performance

The objective of this paper is to increase the understanding of supply chain integration implementation through a selection of information technology (IT). Survey response from production/purchasing managers in 141 of Thai automotive industry are analyzed to test the effect of types of information technology and supply chain integration on production cost performance. Analysis of Variance (ANOVA) was used to analyze the data. The results suggest an interaction effect of collaboration/decision support information technology to enhance the effectiveness of supply and customer integration. The results from this study provide a framework linking supply chain integration strategies and production cost, leading to valuable insights into how information technologies can be configured for enhancing production cost performance.